Description


Capabilities

Business Capability Name Business Capability Description
Financial Accounting Recording, summarising and reporting of the organisation's financial transactions
Financial Risk Monitoring Ongoing monitoring of financial risk for exposure tracking purposes
Forecasting Management Prediction of the organisation's position in the future based on trends
Hedging Management Management of hedging requirements for the business to mitigate risk
Performance Management Montioring of organisational assets to optimise performance
Inventory Management Management of the inventory of assets
IT Management Management of information technology to support the business
Legal Management Management of legal requirements to support the business
Acquisition Management Monitoring and assessment of potential acquisitions for the organisation
Logistics Management Logistics to ensure smooth flow of assets and materials to and from sites
Materials Management Management of materials required by the organisation
Operating Strategy Management Definition of the operating strategy for the organisation
Opportunity Management Management of opportunities the organisation can leverage to improve itself
Order Management Management of orders for equipment and inventory
Outage Management Management in the event of outages or incidents
Payroll Processing Processing of staff payroll
Portfolio Risk Management Management and monitoring of the portfolio risk
Receivables Management Management of receivables 
Recruitment Recruitment of resources into the business
Regulatory Compliance Compliance with regulator leads
Regulatory Compliance Management Management of regulator compliance and risk
Reliability Monitoring Monitoring of assets and reliability for maintenance purposes
Remuneration, Rewards and Retention Employee management and pay
Retirement Planning Monitoring of retirement requirements of the organisation
Strategic Relationship Management Managing relationships from a strategic perspective
Supplier Management Management of suppliers to the organisation
Target Management & Monitoring Monitoring of targets and performance against those targets of the organisation
Alliance & Partner Strategy Management Strategy definition for alliances and partners
HR Planning and Policies
Business Continuity Management Management of the business continuity in the event of a failure
Corporate Risk Management Management of corporate risk
Data Management The management of data assets within the organisation
HR Management The management of Human Resources
Employee Development Employee personal development and training etc
External Relationship Management Management of external partners
Facilities Management Buildings security, maintenance of premises and sites
Finance Management Management of the organisation's financial requirements and obligations
Performance Reporting

Processes

Business Process Name Business Process Description
Action Hedging Process to "agree" and action the most viable hedging opportunities identified
Agree Strategic KPIs Management sign-off of the strategic KPIs
Allocate Materials Allocate materials to site based on requirements
Allocate Schedules Allocate schedules to teams for delivery to site as required
Approve Orders Approval of orders that are requested by teams
Communicate Business Continuity Policy & Procedures Ongoing communication to the organisation of the business continuity procedures and responsivities
Communicate Policies Communicate HR policies and procedures to the organisation
Communicate to External Suppliers Communicate Business direction initiatives et cetera to external suppliers for information purposes
Communicate to Suppliers Communication to suppliers on company requirements or company information
Contact Clients Contacting of clients where any issues have occurred with receivables
Create Forecasts Process to create forecasts based on trend inputs
Create Mitigation Plans Creation of mitigation plans for sign off by senior management in response to financial risk
Create Mitigation Reports Mitigation report against corporate risk for management dissemination
Create Orders Creation of orders by the sites for new assets or to replace existing assets
Create Training Plans Initiation of training plans to address skills gaps within the organisation
Define Corporate Risks Analysis and definition of corporate risks
Define Employee Brand Define and manage the employee brand to encourage people to join the organisationCreation of designsNo
Define Operational Strategy Definition of the operational strategy in line with the overall business strategy
Define Relationship Programmes Determine strategic programmes and which stream different partners will fall into, including a remove programme
Define Strategic KPIs Creation of KPIs inline with the business strategy
Develop Alliance/Partner Relationships Work will alliances and/or partners to agree working practices, roles and responsibilities
Develop Business Risk Mitigation Plans Create mitigation plans to address any identified business risks
Engage Employees Engagement employees in raising awareness of company business and compliance
Engage External Suppliers Engage external suppliers to improve the business performance
Engage Recruitment Partners Engage partners to help the recruitment process
Engage Regulator Engage the regulators to discuss regulatory requirements and compliance
Forecast Inventory Requirements Review inventory levels in order to allow forecasting of future requirements
Identify Acquisition Targets Monitor the market for potential companies to acquire, recommend potential targets
Identify Alliance/Partner Opportunities Review the market for alliance opportunities or partner opportunities
Identify Business Risks Identification and documentation of business risks based on market analysis and internal operational analysis
Identify Hedging Opportunities Identification of hedging option opportunities to allow the organisation to reduce long-term cost fluctuation
Identify Opportunities Identification of tactical opportunities to improve the business, generate more revenues, reduce emissions, etc
Identify Role Gaps Identify where skills and role gaps exist within the organisation
Identify Skills Gaps and Candidates Identification of skills gaps and potential internal candidates to fill based on the skills requirements
Identify Skills Requirements Identification of the skills requirements of the organisation based on the project portfolio over the next 3 to 5 years
Implement & Communicate Risk Plans Ensure any output for mitigation are communicated to the relevant people
Initiate Acquisition Proceed with an acquisition and initiate the process
Maintain Business Continuity Policy & Procedures Creation of plans and ongoing management of the procedures for business continuity
Maintain Systems Maintenance of the systems that support the organisation
Manage Accounts Payable Accounts payable and accounts receivable processing
Manage Budgets Creation and monitoring of the budgets
Manage GL Maintenance of the chart of accounts and the GL
Manage HR Policies Create and maintain HR policies and procedures
Manage KPI Reporting Ongoing reporting of the performance of the strategic KPIs
Manage Legal Actions Management of any legal actions that the company incurs
Manage Network Faults and Outages Monitoring and actioning of responses to any incidents in the network
Manage Onboarding Manage the on boarding of new employees to the organisation
Manage Operational Change Management of any changes to the operation as a result of initiatives resulting from the operational strategy
Manage Pay Manage employee pay tax etc
Manage Receivables Management of receivables from clients
Manage Recruitment Management of the recruitment process
Manage Relationship Communications Ongoing communications to strategic partners
Manage RFPs Management of the RFP process to ensure a fair and objective competition
Manage Security Management of security, such as cameras patrols etc, to support the security of sites
Manage Staff Management of staff within the organisation
Manage User Technology Management of the user facing technologies such as desktops, software
Model Financial Risks Creation of financial risk models to allow executives to make decisions based on the risks
Model Hedging Opportunities Modelling of hedging options to allow decisions by management based on hedging outcomes
Model Opportunity Impacts Model the preferred opportunities to understand the impacts and see if the business case looks feasible for progression
Monitor Alliances/Partners Track the performance of alliances or partnerships
Monitor At Risk Employees Track employees seem to be at risk and work on mitigation programme+D224s
Monitor Bonuses Monitor bonus structures and bonus payments as part of remuneration
Monitor Buildings Monitoring the buildings and sites to ensure optimal security and performance
Monitor Compliance Monitor compliance to current regulatory standards
Monitor Employee Retirement Patterns Monitor employee retirement patterns to see where potential gaps in skills may exist in future
Monitor Environmental Trends Monitor the environment (weather, geological) to forecast events that may impact the business
Monitor Financial Exposures Ongoing monitoring of financial exposures the company may have
Monitor Forecasts Ongoing monitoring of forecasts to see how they actually turn out
Monitor Market Trends Monitor the general market to forecast events that may impact the business
Monitor Materials Stock Monitor the material stock to understand levels
Monitor Pay Scales Monitor pay-scales within your organisation and against legal requirements
Monitor Pensions Monitor pension requirements and pension exposure as part of retirement planning and organisation exposure
Monitor PESTLE Monitor the general market to forecast events that may impact the business
Monitor Receivables Monitoring of receivables to understand if payments are being made or not
Monitor Regulation Monitor regulatory regimes globally to ensure regulation can be adhered to
Monitor Relationships Effectiveness Monitor the ongoing effectiveness of relationships to determine whether they should be retained, reviewed or ended
Monitor Schedules Monitor the schedules get to keep your eyes to ensure timely arrival of equipment and inventor at sites
Monitor Supplier Licenses Monitoring of supplier licenses to ensure renewal dates are met or products are removed before renewal date
Perform Data Analytics Analysis of data by the data scientists and production of analytics based on data from multiple sources
Perform Due Diligence Performance of due diligence on companies to ensure viability
Perform General Accounting and Reporting Management an update of the GL and production of formal reports for managementCreation of designsNo
Perform Planning and Management Accounting Process to support the financial planning and management accounting
Perform Revenue Accounting Revenue data collection and reporting for financial purposes
Perform Safety Checks Front of site to checks on assets on annual basis to ensure compliance with safety requirements
Perform Utility Network Performance Optimization Monitor and rebalance the network based on performance
Plan Refurbishments Planning of refurbishment of sites where required
Plan Resource Needs Plan resources required by the organisation to meet the organisational strategy
Plan Schedules Create schedules for delivery of inventory and equipment to site as required
Process Payroll Payroll processing for payment of employees
Produce Accounts Production of the accounts for management and reporting
Produce Budgets Production of the budgets for the organisation to work against
Produce Compliance Reports Produce management report on compliance adherence
Produce Inventory Reports Provide reports based on the inventory levels for management consumption
Produce Regulator Reports Produce reports for the regulator to support regulatory compliance
Produce Reports Production of reports for management use based on the data analytics
Provide Legal Advice Formation and provision of legal advice to support the organisation
Provide Systems Support Support of the systems that underpin the business from first line 2nd line 3rd line support and ongoing system support to ensure availability
Quantify Business Risk Modelling of business risks to understand the threat and impact
Reorder Materials Re-order materials where required based on stock levels
Replenish Inventory Update the inventory when it is becoming low
Report on Corporate Risk Management reporting on corporate risk and exposure
Report to Regulator Produce reports for regulators
Review External Suppliers Review external suppliers to understand whether to continue refine or remove
Review Operational Performance Ongoing review of the operational performance of the business
Review Opportunities Review tactical opportunities to judge those best placed to deliver value
Review Targets and Recommend Produce details target reviews with cases for action and recommendations for executives to make decisions on
Source and Collate Data Sourcing of data for the production of reports
Test Business Continuity Policy & Procedures Regular testing of the business continuity policy and procedures to ensure effectiveness
Track & Review Corporate Risks Ongoing review and tracking of identified corporate risks
Track External Supplier Track external suppliers to understand their performance
Track Inventory Track of the inventory of assets
Track KPIs Ongoing monitoring of the strategic KPIs
Track Operational Improvement Ongoing tracking of the operation KPIs and historic performance
Track Orders Tracking of orders to understand where they are in the delivery chain
Track Relationship Performance Ongoing tracking of relationship performance against KPIs
Track Suppliers Tracking of supplies that the organisation uses
Validate Contracts Validation of contracts to ensure legal alignment

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