Definition


Functions Provided

No Functions Defined


Supported Business Processes

Business Process Name Business Process Description Service Criticality to Process
Communicate to External Suppliers Communicate Business direction initiatives et cetera to external suppliers for information purposes -
Communicate to Suppliers Communication to suppliers on company requirements or company information -
Contact Clients Contacting of clients where any issues have occurred with receivables -
Define Relationship Programmes Determine strategic programmes and which stream different partners will fall into, including a remove programme -
Engage External Suppliers Engage external suppliers to improve the business performance -
Engage Recruitment Partners Engage partners to help the recruitment process -
Manage Clients Manage client requests, contacts, issues, etc -
Perform CRM Perform client relationship management for the clients -
Send Communications Send communications to clients -
Set-up Clients Capture client details and set them up on the systems -
Track Client Usage Track client usage of the services provided by the company -
Track Relationship Performance Ongoing tracking of relationship performance against KPIs -

Implemented Applications

The following tables describe the applications that are being used to implement the functions of this service

Standard Application
Application Functions
Applications
 

No functions defined

 
 

Related Issues

No related issues captured

Strategic Planning

No strategic plans defined for this element

Supporting Documentation

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