Description

Failure Prediction, performance monitoring. xyzzy


Capabilities

Business Capability Name Business Capability Description
Meter Management Management of energy meters used by clients
Reliability Monitoring Monitoring of assets and reliability for maintenance purposes
Client Management The management of clients of the organisation
Distributor Management Management of distributors within our network

Processes

Business Process Name Business Process Description
Collect Meter Data - AsiaPac Control the collation of information from client on site meters
Aggregate and Distribute Data Consolidation of the data for reporting and analytics and delivery to required centres for use
Collect Meter Data - EU Control the collation of information from client on site meters
Install/Remove/Energise/Re-Energise Meters Management of implementation or removal of new meters or switch-on/off of existing meters
Manage and Test Meters Calibration of meters and testing to ensure accuracy
Manage Clients Manage client requests, contacts, issues, etc
Manage Distributor Communications Handle communications out to distributors
Manage Meter Information Management of what information is collated, rates and band to use for charging
Operate Advanced Metering Infrastructure Management of the industrial metering network for large clients (corporates, governments, etc)
Perform CRM Perform client relationship management for the clients
Perform Utility Network Performance Optimization Monitor and rebalance the network based on performance
Process Meter Data Calculations based on the data fed back from the meters, transform into structures for analytics
Procure Meter Components Procurement of meters from multiple suppliers
Produce Distributor Reporting Create reports based on the analytics for distributors
Provide Distributor Analytics Create analytics based on the distributor performance
Send Communications Send communications to clients
Set-up Clients Capture client details and set them up on the systems
Track Client Usage Track client usage of the services provided by the company
Track Distributor Performance Captures information about the performance of our distributors

Applications

Application Name Application Description
Entronix EMP Energy management monitoring for office buildings
ADEXCell Energy Manager Real time energy consumption monitoring of facilities
CloudBuy Online procurement platform
Microsoft Dynamics Client relationship management software
PRS In house procurement system
Tableau
DMS Data management system
Voltex Energy Management System
EnergyCap Energy Management System