Application Services Supporting Business Capability Analysis

The following tables describe the Business Capabilities that are mapped to this business area, the Application Services that support each capability and the applications that are being used to implement the each service. Information about the supplier and the technology products used is also shown.

Business Capability Application Service Implementing Applications Application Supplier Supporting Technology Products
Client Management
The management of clients of the organisation
Contact Management Services Microsoft Dynamics Microsoft
PRS No information
Distributor Management
Management of distributors within our network
Business Reporting Services ADEXCell Energy Manager Dexma
Microsoft O365 Microsoft
Tableau Tableau
Customer Relationship Management Services Microsoft Dynamics Microsoft
PRS No information
Supplier Management PRS No information
Meter Management
Management of energy meters used by clients
Data Consolidation DMS No information
Data Dissemination DMS No information
Meter Tracking ADEXCell Energy Manager Dexma
EnergyCap EnergyCap No information
    Entronix EMP Entronix
    Voltex Voltex
    Online Marketplace CloudBuy CloudBuy
    Reliability Monitoring
    Monitoring of assets and reliability for maintenance purposes
    Load Control ADEXCell Energy Manager Dexma
    EnergyCap EnergyCap No information
      Entronix EMP Entronix
      Voltex Voltex