Business Process Catalogue by Domain

Catalogue

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Business Domain	Business Capability	Business Process
Digital Services Failure Prediction, performance monitoring. xyzzy	Client Management	Manage Clients Perform CRM Send Communications Set-up Clients Track Client Usage
	Distributor Management	Manage Distributor Communications Produce Distributor Reporting Provide Distributor Analytics Track Distributor Performance
	Meter Management	Aggregate and Distribute Data Collect Meter Data - AsiaPac Collect Meter Data - EU Install/Remove/Energise/Re-Energise Meters Manage Meter Information Manage and Test Meters Operate Advanced Metering Infrastructure Process Meter Data Procure Meter Components
	Reliability Monitoring	Perform Utility Network Performance Optimization

Energy Co	-	-

Management Services	Acquisition Management	Identify Acquisition Targets Initiate Acquisition Review Targets and Recommend
	Alliance & Partner Strategy Management	Develop Alliance/Partner Relationships Identify Alliance/Partner Opportunities Monitor Alliances/Partners
	Business Continuity Management	Communicate Business Continuity Policy & Procedures Maintain Business Continuity Policy & Procedures Test Business Continuity Policy & Procedures
	Corporate Risk Management	Create Mitigation Reports Define Corporate Risks Report on Corporate Risk Track & Review Corporate Risks
	Data Management	Perform Data Analytics Produce Reports Source and Collate Data
	Employee Development	Create Training Plans Identify Skills Gaps and Candidates Identify Skills Requirements
	External Relationship Management	Communicate to External Suppliers Engage External Suppliers Review External Suppliers Track External Supplier
	Facilities Management	Manage Security Monitor Buildings Perform Safety Checks Plan Refurbishments
	Finance Management	Manage GL Produce Accounts Produce Budgets
	Financial Accounting	Manage Accounts Payable Manage Budgets Perform General Accounting and Reporting Perform Planning and Management Accounting Perform Revenue Accounting
	Financial Risk Monitoring	Create Mitigation Plans Model Financial Risks Monitor Financial Exposures
	Forecasting Management	Create Forecasts Monitor Environmental Trends Monitor Forecasts Monitor Market Trends Monitor PESTLE
	HR Management	Engage Employees Manage Recruitment Manage Staff
	Hedging Management	Action Hedging Identify Hedging Opportunities Model Hedging Opportunities
	IT Management	Maintain Systems Manage User Technology Provide Systems Support
	Inventory Management	Forecast Inventory Requirements Produce Inventory Reports Replenish Inventory Track Inventory
	Legal Management	Manage Legal Actions Provide Legal Advice Validate Contracts
	Logistics Management	Allocate Schedules Monitor Schedules Plan Schedules
	Materials Management	Allocate Materials Monitor Materials Stock Reorder Materials
	Operating Strategy Management	Define Operational Strategy Manage Operational Change Review Operational Performance Track Operational Improvement
	Opportunity Management	Identify Opportunities Model Opportunity Impacts Review Opportunities
	Order Management	Approve Orders Create Orders Track Orders
	Payroll Processing	Process Payroll
	Portfolio Risk Management	Develop Business Risk Mitigation Plans Identify Business Risks Implement & Communicate Risk Plans Quantify Business Risk
	Receivables Management	Contact Clients Manage Receivables Monitor Receivables
	Recruitment	Define Employee Brand Engage Recruitment Partners Identify Role Gaps Manage Onboarding
	Regulatory Compliance	Monitor Compliance Monitor Regulation Produce Compliance Reports Report to Regulator
	Regulatory Compliance Management	Engage Regulator Monitor Compliance Produce Regulator Reports
	Remuneration, Rewards and Retention	Manage Pay Monitor At Risk Employees Monitor Bonuses Monitor Pay Scales
	Retirement Planning	Monitor Employee Retirement Patterns Monitor Pensions
	Strategic Relationship Management	Define Relationship Programmes Manage Relationship Communications Monitor Relationships Effectiveness Track Relationship Performance
	Supplier Management	Communicate to Suppliers Manage RFPs Monitor Supplier Licenses Perform Due Diligence Track Suppliers
	Target Management & Monitoring	Agree Strategic KPIs Define Strategic KPIs Manage KPI Reporting Track KPIs

Power Generation	Commissioning Management	Identify Partners to Deliver Run Bidding Process Scope Requirements Select Partners
	Construction Management	Create Schedule Form Delivery Team Initiate Facility Build
	Emissions Management	Monitor Emissions Produce Emissions Reports Provide Benchmark Comparisions
	Equipment Management	Allocate Equipment Identify Equipment Monitor Equipment Stock Reorder Equipment Source Equipment Tag Equipment
	Facility Requirements & Design Management	Agree Designs Create Detailed Requirements Produce Designs
	Geological and Geophysical Management	Monitor Site Surveys Produce Assessments Report Site Surveys
	Handover Management	Perform Acceptance Perform Handover Plan Handover
	Installation Management	Perform Fit-out Perform Safety Tests
	Portfolio Management	Communicate Generation Portfolio Availability Manage Generation Portfolio
	Priority Management	Execute By Priority Monitor Loads Plan Generation Priority
	Programme Management	Create Generation Programmes Manage Generation Programmes Track Programmes
	Renewables Management	Monitor Renewables Produce 7 Day Forecast Report on Renewable Performance Track Efficiency

Renewables	-	-

Sales and Marketing	Advertising Management	Advertising Research Audience Segmentation Analysis Design Advert Initiate Advertising Media Selection Target Audience
	Brand Management	-
	Customer Communications	-
	Customer Strategy	Market Analysis Perform Segmentation Planning
	Demand and Forecast Analytics	Audience Segmentation Analysis
	Pricing Strategy	Analyse Market Pricing Pricing Scenario Plannng Profitability Analysis Set Pricing Strategy
	Sales Execution	-
	Sales and Marketing	-
	Sales and Promotion Planning	-

Transmission and Distribution	Asset Management	-
	Health & Safety Management	Perform Emergency Response
	Load Management	Monitor Network Status Perform Operations Performance Management Perform Planned Network Operation
	Maintenance	-
	Maintenance Scheduling Management	Allocate Maintenance Tasks Create Maintenance Schedule Monitor Maintenance Performance Produce Maintenance Report
	Outage Management	Manage Network Faults and Outages
	Performance Management	-
	Production Operations Management	-
	Regulators Management	Maintain Regulator Monitor Regulators Regulate Flow
	Scheduling Management	Develop Network Operational Plans Manage Flow Forecast Plan Schedule Track Actuals
	Storage Management	Extend Storage Maintain Storage Manage Storage Flows Monitor Storage Plan Storage

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