View Manual: Business Function Service Model

To inform stakeholders regarding the Service Catalogue of an enterprise, the degree of automation of each function/service, and the roles (people) required to perform the function/service.

A model that defines the Core and Support Functions/Services of the Enterprise, the Information Systems that enable the function/service, and the roles of the actors that participate.

Guidelines for the modelling requirements

• Name and Description must be completed for all classes shown
• If no additional slots are indicated, then just name and description are required
• Mandatory slots are shown in red, these are required for the view to work
• Mandatory slots with an option, i.e. Individual Role OR Group Role, are shown in green, these are required for the view to work
• Optional slots are shown in black. The report will work without these but there may be some blank fields.
• The "classified as" slot is automatically completed except where noted

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